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FAQ Question
How frequently can we expect visits, comprehensive questions, or self-evaluation requirements from ICL?
FAQ Answer - DO NOT USE

ICL can send comprehensive questions, requirements of self-evaluations and in some cases 
visit selected business relationships. The frequency of our contact will depend on ICL’s risk 
assessment of the business relationship in question.

Business relationships that are open and transparent about what measures they take to live up to the minimum standard as referenced in our CoCBR, will be met with fewer questions and requirements.

Should a specific situation occur, such as a journalist’s inquiry into questionable actions, you will have to expect an increase in elaborate questions, self-evaluation requirements and/or possible visits.

Through this, ICL aims at increased cooperation, where ICL will be able to help and guide you in the implementation of a proper management system. If your company causes, contributes to, or is linked to severe adverse impacts on any of the three pillars of sustainability, and you are unable to demonstrate proper management of such impacts, the communication between you and ICL will likely intensify. We will work towards ensuring that you effectively manage the risks of the adverse impacts.
 

FAQ Answer

ICL can send comprehensive questions, requirements of self-evaluations and in some cases 
visit selected business relationships. The frequency of our contact will depend on ICL’s risk 
assessment of the business relationship in question.

Business relationships that are open and transparent about what measures they take to live up to the minimum standard as referenced in our CoCBR, will be met with fewer questions and requirements.

Should a specific situation occur, such as a journalist’s inquiry into questionable actions, you will have to expect an increase in elaborate questions, self-evaluation requirements and/or possible visits.

Through this, ICL aims at increased cooperation, where ICL will be able to help and guide you in the implementation of a proper management system. If your company causes, contributes to, or is linked to severe adverse impacts on any of the three pillars of sustainability, and you are unable to demonstrate proper management of such impacts, the communication between you and ICL will likely intensify. We will work towards ensuring that you effectively manage the risks of the adverse impacts.
 

Independent Container Line

ICL: providing Exceptional Service, delivered with Passion & Commitment.

US Office:

United States
4222 Cox Road
Glen Allen, VA 23060

Tel: +1 804-222-2220
Tel: +800-525-4499

EU Office:

Antwerp, Belgium
Kipdorp 57
2000 Antwerp, BE

Tel: +32 3-232-1979

UK Office:

2nd Floor
12 Princes Parade
Liverpool L3 1BG, UK

Tel: +44 151-257-6731

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  • SERVICES
    • Trans-Atlantic Container Shipping
    • Door-to-Door Network Services
    • Less Than Container Loads (LCL)
    • Warehouse Storage
    • Our Ports
    • Fixed Schedule
    • Transit Times
    • Cut-Offs
    • Short Sea
    • Customized Logisitics Solutions
  • ICL GROUP
    • Hemisphere Logistics
  • ABOUT ICL
    • About Us
    • Sustainability
    • ICL Team
    • Our Ports
    • Our Vessels
    • Our Warehouses
    • Coil-Tainer Pallet
    • FAQs
    • Awards/Recognition
    • Giving Back
    • Careers
  • Home
  • My ICL
    • Tracking
      • FCL Tracking
      • LCL Tracking
      • Container Inquiry
      • Environmental Data
    • LCL Rate Quote
    • FCL Rate Quote
    • Shipping Instruction
    • Verified Gross Mass
    • Shipment/Booking Request
    • Sailing Schedule
    • Container Location
    • Tare Weights
    • Rates Of Exchange
    • Rate Request
    • Documentation
    • Surcharges
    • File A Claim
    • Reference Material
  • eServices
  • Sustainability
  • Contact